1. Personal Information:
We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, address and other contact details when you register for an account, participate in forums, or engage in activities on our website.
2. Pet Information:
To provide relevant and personalised services, we may collect information about your pets, including their names, breeds, ages, medical history, dietary preferences, and any other details you provide.
3. User-Generated Content:
When you participate in forums, post comments, or contribute content to Titans Pet, we may collect and store the information you share. This includes text, photos, videos, and any other content you upload.
4. Usage Information:
We may collect information about your interactions with our website, portal, and forum, including the pages you visit, the features you use, the searches you conduct, and the actions you take. This information helps us improve our services and enhance your user experience.
5. Cookies and Similar Technologies:
1. Providing Services:
We use the information we collect to provide, personalise, and improve our services. This includes facilitating pet-related activities, connecting pet owners, and offering relevant content, recommendations, and resources.
2. Community Engagement:
We may use your information to facilitate communication and interaction among pet owners and enthusiasts through forums, chat features, and other community engagement tools on our platform.
3. Customer Support:
We may use your information to respond to your inquiries, provide technical support, and address any issues or concerns you may have.
4. Marketing and Communications:
With your consent, we may send you promotional emails or other communications about our products, services, events, and community updates. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.
5. Analytics and Research:
We may use aggregated and anonymised information for analytical purposes, such as analysing user behaviour, trends, and preferences. This helps us understand how our services are used, improve our offerings, and conduct research to benefit the pet community.
6. Legal Compliance and Protection:
We may use your information to comply with applicable laws, regulations, or legal processes. We may also use or disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.
1. Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our business and providing our services. These providers are bound by contractual obligations to maintain the confidentiality and security of your information.
2. User-Generated Content:
Certain information you voluntarily share, such as posts, comments, and contributions to our forums or community, may be publicly visible to other users of Titans Pet.
3. Consent and Sharing Preferences:
We will only share your information with third parties with your consent or as per your sharing preferences and instructions.
4. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or through a prominent notice on our website if such a transfer occurs.
5. Legal Requirements:
We may disclose your information if required by law or if we believe it is necessary to protect our rights, safety, or property, or to comply with a judicial proceeding, court order, or legal process.
We implement industry-standard security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
1. Account Information:
You can review, update, or delete your account information by logging into your account settings or contacting us directly. However, please note that some information may be retained for legal or legitimate business purposes.
2. User-Generated Content:
You can manage the visibility of your user-generated content by adjusting the privacy settings or deleting the content you have shared on Titans Pet.
3. Marketing Communications:
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or contacting us directly. Please note that even if you opt-out, you may still receive important non-marketing communications from us.
4. Do Not Track Signals:
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete it.